Succession Planning – Secure Your Legacy, Keep The Business Thriving
We help Singapore family-owned SMEs professionalise, transfer leadership smoothly, and protect both family harmony and enterprise value.
Good to know: Our services are EDG-approved – eligible companies can get up to 50% grant funding support!
Succession Planning – Secure Your Legacy, Keep The Business Thriving
We help Singapore family-owned SMEs professionalise, transfer leadership smoothly, and protect both family harmony and enterprise value.
Good to know: Our services are EDG-approved – eligible companies can get up to 50% grant funding support!
Kickstart Your Business Transformation
IS THIS YOU?
Common Challenges During Transition
What is affecting your
business growth?
-
No succession roadmap or timeline
Roles, timeline and contingencies aren’t documented, creating confusion when events happen.
-
Unprepared successors
Next-gen isn’t coached or measured against clear competencies; key person risk remains with the founder.
-
Key staff unclear about future
Critical staff leave if there’s no ownership, reward or career pathway — costing customers, know-how, and revenue.
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Misaligned expectations
Siblings/cousins disagree on leadership, dividends vs reinvestment, and family members’ roles.
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Successor has title but no real authority
Slow in decision, many issues stuck at bottleneck. Worse when there’s role confusion of two bosses with overlapping authority.
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Family dynamics & governance gaps
Ownership disputes and unclear governance often disrupt transfers — structures and clear decision rules are essential.
What You Gain from
Our Consultancy
Our specialized advisory service doesn’t just prepare you for the handover– it transforms your business now in ways that create lasting value. Here’s what working with us will do for your business:
Clarity & Control
Do You Know?
Harmony & Governance
Do You Know?
Continuity & Value
Do You Know?
SME Doubts
1. Most SMEs do not have a clear idea on what Business Consulting is and how it can help their company.
1. Most SMEs do not have a clear idea on what Business Consulting is and how it can help their company.
3. There are SMEs who have engaged Business Consultancy services but failed to see improvement in their business despite the time & money spent.
3. There are SMEs who have engaged Business Consultancy services but failed to see improvement in their business despite the time & money spent.
Our Approach :
Step-by-Step to a Successful Transition
We use a structured, end-to-end process that’s holistic (strategy, financials, operations, and people) and tailored to your context.
01.Set the Destination
What we do:
- Decide on direction: keep in family, appoint a professional chief executive, or prepare for sale; set a clear time horizon.
- Turn goals into numbers: target valuation, revenue mix, margins, cash conversion, customer concentration limits.
- Map future roles and decision rights: who decides what, and the traits needed in the next leader.
- Identify key risks that could derail the plan (single-person dependency, weak contracts, poor controls).
- Avoids a “title handover” that leaves the business unchanged and value at risk.
- Focuses effort on the few levers that move valuation and bankability.
- Aligns owners and leaders early to reduce conflict and last-minute u-turns.
02.Build a Succession-Ready Business Model
What we do:
- Map the whole business: customers, offerings, pricing, channels, delivery, key people, cost drivers.
- Clarify value by customer segment and design repeatable business (product/service design, promises, experience).
- Simplify critical workflows and make them reliable.
- Review people and skills: essential roles, responsibilities, and practical job aids/training to run without the owner.
- Check systems and tools: what information the team needs weekly, simple tech to reduce errors, documents to keep current.
- Identify post-handover risks (e.g., losing a key customer, supplier failure, unclear contract ownership) and design low-cost controls.
- Build a practical plan to test and embed the improved model so the successor practises running it before handover.
- Repeatable earnings = easier for the next leader to run, and more attractive to buyers/family shareholders.
- Steadier income and clearer profits keep operations smooth during handover.
- Small, tested changes reduce mistakes and avoid disruption.
03.Prepare the Successor
What we do:
- One-to-one coaching: Decision-making, financial fluency, people management, and stakeholder communication. Task-based with feedback loops.
- Real assignments: Lead sales pilots, manage budgets, improve processes, secure recurring contracts — with clear targets and simple metrics.
- Shadowing & reverse shadowing: Successor observes key decisions; owner observes successor doing the same, then provides focused feedback.
- Team coaching & meeting routines: Short, effective meetings, basic performance tracking, and crisp reporting with simple templates.
- Clear roles & responsibilities: Plain descriptions and decision rights to prevent bottlenecks at the owner.
- Practice scenarios & drills: Simulations for losing a major customer or a key staff member leaving.
- Communication coaching: Scripts and dry-runs for staff, customers, and suppliers to maintain trust.
- Reduces the risk of a post-handover stall.
- Protects customers and revenue.
- Retains key staff by signalling stability and direction.
- Builds buyer/lender confidence with visible leadership and a working management system.
- Makes the transfer real — not just paperwork.
04.Hand Over in Stages and De-Risk
What we do:
- Build a staged transition plan with checkpoints, and clear decision rights.
- Prepare a Handover Readiness Pack.
- Outline retention and incentive options for key people (business rationale and structures).
- Develop go-live rehearsals and briefings: townhall scripts, customer/supplier communication, FAQs, and escalation paths.
- Keeps roles clear, reduces scope creep, and ensures specialised work is handled by the right professionals — while your transition stays on schedule and on target.
Our Practical Approach Drives Real Growth
We’ve empowered 100+ clients across diverse industries to grow their revenue by 30% in just 6 months.
Read their wins on our Success Stories page.
Book your Complimentary 30-minute Diagnostic Call today.
The Impact & Result?
Stronger Revenue Growth & More Efficient Fulfilment Processes
2% - 8% increase in
sales
10% - 20% increase in
sales leads
10% increase in annual
revenue
15% increase in
sales
Goh & Foong Contractors
5% increase in number
of clients
HUA CHENG HANG NATIVE PRODUCE
20% increase in revenue from
digital efforts
2% - 8% increase in sales
10% - 20% increase in sales leads
10% increase in annual revenue
15% increase in sales
5% increase in number of clients
20% increase in revenue from digital efforts
Why Choose Us?
Why Choose Us?
STILL NOT CONVINCED?
Look At Our Case Studies
Atelier Tang
Business Strategy Development
We helped Atelier Tang with market research and customer segmentation to further define their strategic plans for business growth and expansion. Furthermore, we guided them with the development of short and long-term strategies, along with a Business Continuity Plan. Processes were also set up to monitor if the targets set for key processes and activities are met.
Customer Strategy
To boost customer experience, we assisted to identify their customer touchpoints and set up respective KPIs for each of them. In addition, we enhanced the flow of their customer complaint and feedback process after identifying existing issues. With our help, they are now more confident in the quality of service provided to clients.
Process Management
Another area we looked into was the reorganisation of their system for business operations. This led to higher accountability and transparency in the tasks handled by employees and also ensured that they will abide by the regulations.
- The duration to finalise a project after handover shortened to 1 month, instead of taking up 2 – 3 months.
Atelier Tang
When the Covid-19 pandemic landed on Singapore’s shores, and subsequently led to a Circuit Breaker, many businesses were badly hit. The management of Atelier Tang was worried and unsure of how to improve the company and minimise the pandemic’s impact on their business.
Business Strategy Development
We helped Atelier Tang with market research and customer segmentation to further define their strategic plans for business growth and expansion. Furthermore, we guided them with the development of short and long-term strategies, along with a Business Continuity Plan. Processes were also set up to monitor if the targets set for key processes and activities are met.
Customer Strategy
To boost customer experience, we assisted to identify their customer touchpoints and set up respective KPIs for each of them. In addition, we enhanced the flow of their customer complaint and feedback process after identifying existing issues. With our help, they are now more confident in the quality of service provided to clients.
Process Management
Another area we looked into was the reorganisation of their system for business operations. This led to higher accountability and transparency in the tasks handled by employees and also ensured that they will abide by the regulations.
- The duration to finalise a project after handover shortened to 1 month, instead of taking up 2 – 3 months.
“They enhanced the flow of our customer feedback process. With their help, we are more confident in the quality of service provided to clients.” – Atelier Tang
Trusted By
Trusted By
Hear What Our Clients Have To Say
More About Us
As a leading business consulting firm recognised by Enterprise Singapore, our team of certified management consultants have helped over 1000 SMEs across various industries scale their businesses.
Our unique approach and experience enables us to cut through business issues and tackle core pain points of every company directly. We help to customise systematic solutions for each client based on their current structure, business model and industry.
Contact us for the first round of discussion today.
CLIENTS
MAN DAYS
COMPLETED PROJECTS
Our Team
Chong Hwa King
Served as the lead auditor for management systems at an independent certification body where he trained hundreds of auditors
Darshan Singh
Former Principal Assessor in the Business & Service Excellence Division of Enterprise Singapore
Tay Yi Vean
Professional Singapore Certified Management Consultant (PSCMC) in Standards Adoption and Business Strategy Development
Ben Tan
More than 25 years of experience in planning, developing and executing performance excellence initiatives for businesses
Goh Kai Lip
Competent in improving the financial aspect of companies by reducing operating costs while increasing the bottom line
Chong Hwa King
Director Of Operations
Served as the lead auditor for management systems at an independent certification body where he trained hundreds of auditors.
Darshan Singh
Independent Advisor to the Board
Tay Yi Vean
Project Manager
Ben Tan
Project Manager
Goh Kai Lip
Project Manager
FAQ
- Founders planning to step back in 3-5 years or needs an emergency plan now
- Next-gen leaders already in or going to enter the business
- Ownership is concentrated in the family, with or without external managers/investors
- The business stops when the owner is not available.
- No clear successor has been identified.
- Successor lacks real experience running the business.
- Financial records are messy or unclear.
- Income is unpredictable and cash flow is fragile.
- Low profit margins or hidden cost drains.
- Key tasks and processes are not documented.
- Important staff are likely to leave during a handover.
- Management does not run regular meetings or track performance.
- Family or shareholder disagreements over leadership or ownership.
- Ownership and share arrangements are unclear or risky.
- No fair incentives to keep or motivate key people.
- No simple plan to tell staff, customers and suppliers about the change.
- Legal, tax or contract issues that could block a transfer.
- The business is not ready to show to a buyer or investor.
Usually 6–8 months for immediate readiness; deeper leadership development and trust building is commonly a 1-2 year program depending on complexity.
Neutral facilitators reduce conflict and speed agreements; the best family enterprises use external advisors to preserve relationships and create clear governance.
Our approach pairs practical capability building. We don’t stop at recommendations; we help implement.
Many projects are grant-supported (EDG) and the ROI of a well-executed succession (avoiding lost value, failed transfers, or business disruption) typically far outweighs the fees.
No. Owner-managed SMEs, founder-run companies and businesses planning MBOs or sales all benefit from a formal succession programme.
Majority of local SMEs will receive up to 50% funding through EDG.